SaveUp Banks strive to maintain excellent customer service and satisfaction, including a guarantee of every product as it’s described on our Web sites. You’re eligible for a refund within 30 days if you’re dissatisfied with your purchase due to an error of SaveUp Banks part or if the product doesn’t arrive.
ISSUE:
Incorrect product/Not As Described/Damaged
You’re eligible for a full refund of the purchase price, including original shipping costs, if your return is the result of an error on the SaveUp Banks part. If you receive the incorrect item or if it arrives damaged, you’ll also be refunded return shipping equal to the original charge. To receive a refund, you must return your item directly to the SaveUp Banks within 7 days of the estimated delivery date and in the same condition you received it in.
DID NOT ARRIVE
You’re eligible for a full refund of the purchase price, including shipping costs, if your item hasn’t arrived 8 days past the estimated delivery date, up until 30 days past. (For example, when the estimated delivery date is November 1st, the return can be initiated between November 8th and December 1st.) If SaveUp Banks provides tracking information indicating the Item has arrived, the return is void.,
HOW TO INITIATE A RETURN
Return shipping is calculated as equal to original shipping costs. Your refund will be processed to your credit card once the SaveUp Banks receives the item back.
